How does your department make a difference to Wildanet?
Wildanet Customer Services Team ensure that our customers know exactly where to find us with any questions, queries and enquiries they may have. We’re available 24/7 and pride on giving the best possible customer service experience possible, whether that is someone calling us for the first time or even a long-term valued customer in an efficient manner, right from the comforts of Cornwall – and yes we all live here!
What makes your team 'the dream team'?
Customer Services are committed to maintaining positive and exceptional customer service to all whom contact Wildanet. We’re the team at the end of the phone when the internet has gone a bit slow and you can’t stream the latest episode of your favourite show or video chat with your family. We will ensure that we get our customers back up and running swiftly and efficiently with our expertise and knowledge and work together as a team to ensure satisfaction. We’re the dream team because we drive the culture of providing the best customer service and become a successful organisation.
Head of Customer Operations
If you are passionate about doing your best work in the South West and enjoying what you do why not connect with us?