NETWORK NEUTRALITY AND WEBSITE BLOCKING POLICY

Wildanet will use traffic management and website blocking to protect our network's security and integrity. We will also restrict access if a court orders us to. We will prioritise traffic especially time-sensitive services, such as iPlayer or Netflix to ensure a high Quality of Service (QoS)

We want to maintain a neutral network and are fully supportive of what is termed "Net Neutrality". We understand that there is a fragile balance between the openness of the internet and the responsible use of traffic management including site blocking. The is our basic policy towards those aims.

Blocking of Unlawful Sites:

Wildanet uses pfsense to block potentially harmful sites for all customers and operates a parental control to restrict access to sites that for example show pornography. Customers can contact Wildanet to have parental controls removed.

However, we have an ongoing policy to stop the following

  • All site that we are required to block due to UK law or as requested by court orders or government policy.
  • All sites that illegally distribute copyrighted material.
  • Sites that contain viruses, malware, phishing practices or any other activity that may damage Wildanet or our Network Service Provider's networks.

Blocking of Lawful Websites:

We do not block any lawful website on the internet.

We will not attempt to block access to services, content or application that compete with our own services.

Traffic Management:

Wildanet will not target throttling of a competing service to make in unusable on our network

Wildanet uses traffic management to protect the user experience of all our customers, this may mean that users that are excessive will find some services throttled at peak times.

Wildanet will never directly or indirectly prioritise some traffic over other traffic in exchange for money or to benefit an affiliated party.

       

Wildanet is an independent internet provider, bringing experience and expertise in fixed-wireless solutions to the region. Our lightning fast, reliable broadband internet services are built around proven and current network technologies, designed to create new options and providing for the first time, awesome choices to rural communities.

© Wildanet Limited 2018. Goonhilly Earth Station, Goonhilly Downs, Helston, TR12 6LQ Registered in England and Wales no 10586466. Members of UK WISPA and RIPE

Wildanet have received a grant from the BIG2 Project funded from the ERDF as part of the European Structural and Investment Funds Growth Programme 2014-2020 which partly funded a new network extension in the Camborne Area which we commissioned in December 2017. Since then, the project called Camborne Rising has enabled us to employ three new members of staff and add new customers to Wildanet's superfast internet.